tabaji Frequently Asked Questions

You can register a tabaji account by visiting the tabaji Login page and completing the sign-up form with your name, date of birth, mobile number, and email address. The process takes under two minutes. You must be at least 21 years old and a resident of Bangladesh to open an account. Once registered, a verification link or OTP is sent to your registered mobile number to activate the account.

The minimum age to register and play on tabaji is 21 years. This is a strict, non-negotiable requirement. All players are required to verify their age during the KYC process by submitting a valid government-issued identity document such as a National ID card or passport. Accounts found to belong to players under 21 are immediately closed and any deposits are refunded.

To complete KYC verification on tabaji, you will need to submit a copy of a valid government-issued photo ID — your Bangladesh National Identity Card (NID), passport, or driving licence. You may also be asked to provide proof of address (such as a utility bill or bank statement dated within the last three months) and proof of ownership of the payment method you intend to use, such as a screenshot of your bKash or Nagad wallet.

Standard tabaji KYC verification is typically completed within 24 to 48 hours of submitting clear, legible documents. If additional information is required, our support team will contact you at your registered email address. VIP-tier players may receive expedited verification. We recommend completing verification before making your first deposit to avoid any delays when requesting a withdrawal.

To reset your tabaji password, go to the tabaji Login page and click the 'Forgot Password' link. Enter the email address or mobile number associated with your account and you will receive a one-time password reset link via email or OTP via SMS. Follow the instructions to set a new password. If you do not receive the reset message within a few minutes, check your spam folder or contact support at [email protected].

No. tabaji strictly permits one account per player. Operating multiple accounts — also called multi-accounting — is a violation of our Terms and Conditions and can result in the permanent closure of all associated accounts and forfeiture of any pending balances. If you have lost access to an existing account, please contact [email protected] rather than creating a new one.

To deposit via bKash on tabaji, log in to your account, navigate to the Deposit section, and select bKash as your payment method. Enter the amount you wish to deposit, then follow the on-screen instructions to complete the payment through the bKash app or by dialling *247#. Deposits via bKash are typically credited to your tabaji account within a few minutes. Make sure you are using the exact tabaji merchant number displayed in the deposit screen.

bKash deposits on tabaji are processed almost instantly — most transactions are credited to your account balance within 1 to 5 minutes. During peak periods or if there is a network delay on the bKash side, it may occasionally take up to 15 minutes. If your deposit has not appeared after 30 minutes, please contact tabaji support with your bKash transaction ID so we can investigate promptly.

The minimum deposit amount on tabaji is ৳200 BDT for most payment methods including bKash, Nagad, Rocket, and Upay. For bank transfers via Dutch-Bangla Bank, BRAC Bank, City Bank, or other supported banks, the minimum deposit may be higher — typically ৳500 BDT. The minimum deposit amount is displayed clearly in the Deposit section of your account before you confirm the transaction.

The minimum withdrawal amount on tabaji is ৳500 BDT for mobile wallet methods such as bKash, Nagad, Rocket, and Upay. For bank transfer withdrawals, the minimum is ৳1,000 BDT. There is no withdrawal fee charged by tabaji on standard withdrawals, although your mobile wallet or bank may apply their own transaction charges. Ensure your account is fully KYC-verified to avoid delays.

Withdrawals to bKash, Nagad, Rocket, and Upay on tabaji are typically processed within 1 to 4 hours during business hours (Bangladesh Standard Time, UTC+6). Bank transfer withdrawals to Dutch-Bangla Bank, BRAC Bank, City Bank, and other partner banks generally take 1 to 3 business days depending on the receiving bank's internal processing schedule. All withdrawals are subject to a security review before funds are released.

tabaji does not charge any platform-side fees for standard deposits or withdrawals. However, your payment provider — such as bKash, Nagad, or your bank — may apply their own transaction fees according to their own fee schedules. We recommend checking your wallet or bank's current rate card before initiating a large transaction. Any applicable third-party fees will be visible in your wallet app before you confirm the payment.

Yes. tabaji offers a comprehensive cricket betting market that covers the Bangladesh Premier League (BPL), Indian Premier League (IPL), T20 World Cup, ICC Test matches, and international fixtures featuring the Bangladesh Tigers. You can place bets on match outcomes, individual innings totals, top batsmen, top bowlers, and a range of in-play markets. Cricket is one of the most popular betting categories on the tabaji platform.

To play slot games on tabaji, navigate to the Slots section from the main menu. Choose a game from providers including Pragmatic Play, NetEnt, and Microgaming, set your preferred coin size and bet level, then click Spin. Most slot games on tabaji include paytable information, free-spin features, and RTP details accessible via the game's Help or Info button. All slots are playable directly in your mobile browser with no app download required.

Yes. tabaji features a full live casino lobby powered by providers including Evolution Gaming and Ezugi, offering real-time games such as Live Baccarat, Live Roulette, Live Blackjack, Teen Patti, Andar Bahar, and Dragon Tiger. Live tables are streamed in HD with real dealers and operate around the clock to accommodate players across all time zones, including Bangladesh Standard Time (UTC+6).

The Return to Player (RTP) percentage varies by game on tabaji, but most slot titles from leading providers like Pragmatic Play and NetEnt carry RTPs between 94% and 97%. The specific RTP for each slot is published in the game's paytable or help section. RTP is a long-run statistical average — it does not guarantee any particular outcome in a single session. tabaji uses certified random number generators (RNGs) to ensure fair, unbiased results on every spin.

Yes. tabaji is fully optimised for mobile play on both Android and iOS devices. The entire platform — including slots, live casino, cricket betting, and account management — is accessible through your mobile browser without needing to download any app. The site uses a mobile-first layout designed specifically for the screen sizes and connection speeds typical among players in Dhaka, Chittagong, Sylhet, and across Bangladesh.

tabaji offers a welcome bonus to newly registered players on their first qualifying deposit. The specific bonus amount and match percentage are displayed on the tabaji promotions page and may change seasonally — for example, enhanced offers are often available during BPL season, Eid, Pohela Boishakh, and other major occasions in Bangladesh. All welcome bonuses are subject to wagering requirements and terms which must be read carefully before claiming.

Wagering requirements on tabaji bonuses indicate how many times the bonus amount (or bonus plus deposit) must be staked before any winnings derived from the bonus can be withdrawn. For example, a bonus with a 20x wagering requirement means you must place total bets equal to 20 times the bonus amount. The specific wagering requirement for each promotion is stated in its individual terms and conditions on the tabaji promotions page.

Yes. tabaji operates a tiered VIP and loyalty programme that rewards consistent players with exclusive benefits including higher deposit and withdrawal limits, dedicated account managers, faster KYC processing, personalised bonuses, and invitations to special events. Players advance through tiers based on their wagering activity. High-volume players may be eligible for the Black Diamond VIP tier, which carries tabaji's most premium benefits.

Whether a tabaji bonus can be used across both slots and sports betting (including cricket) depends on the specific promotion. Some bonuses are product-specific — for example, a slots free-spins bonus applies only to designated slot titles, while a sports betting bonus applies to cricket and other sports markets only. Multi-product bonuses, when available, clearly state the eligible game categories in their terms. Always check the individual bonus terms before placing your first qualifying bet.

tabaji takes player security very seriously, using 256-bit SSL/TLS encryption for all data transmitted between your device and the platform, and AES-256 encryption for sensitive data stored on our servers. Player funds are held in segregated accounts, and all transactions are monitored by automated fraud-detection systems. Our platform uses certified RNG technology to guarantee fair game outcomes, and all personal data is handled in accordance with our published Privacy Policy.

To set a deposit limit on tabaji, log in to your account and navigate to the Responsible Gaming section in your account settings. You can set a daily, weekly, or monthly deposit cap in BDT. Reductions to your deposit limit take effect immediately. Increases are subject to a mandatory 48-hour cooling-off period to prevent impulsive decisions. tabaji strongly encourages all players to use deposit limits as part of a healthy approach to gaming.

To self-exclude from tabaji, go to the Responsible Gaming section of your account settings and select the Self-Exclusion option. You can choose an exclusion period of 6 months, 1 year, 3 years, or permanent exclusion. Alternatively, email [email protected] with the subject line 'Self-Exclusion Request' and your registered username. The exclusion is activated within one business day. During self-exclusion your account is fully suspended and no promotional communications will be sent to you.

tabaji provides a full suite of responsible gaming tools accessible from your account settings at any time. These include deposit limits (daily, weekly, monthly), session time limits, reality check reminders, loss limits, short-term time-outs (24 hours up to 30 days), and longer-term self-exclusion. All tools are designed to give you direct, real-time control over your gaming activity. For more detail, visit the tabaji Responsible Gaming page.

The fastest way to reach the tabaji support team is by emailing [email protected]. Our team operates around the clock and aims to respond to all queries within a few hours during peak Bangladesh Standard Time (UTC+6) business hours. When contacting us, include your registered username and a clear description of your issue so we can resolve it as quickly as possible. For urgent responsible gaming requests such as account suspension or self-exclusion, please mark your email subject accordingly.